Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > MaxiDiag Elite > MD802 > Online account registration problems
Online account registration problems

2291 Views 1 Replies Latest reply: 2016-04-14 07:26:27


  •   Level 2   
    (10) points
    FP
    2016-04-13 15:51:18
     Hi, 
    I have the model with the SN: MDF312000012,
    I went online and opened a new account, registered the product (went OK as MD704 but not MD802 as I bought it).
    1. Ok, now the further problem is that when I log back in I do not see any additional menu items as posted here (for updates, software downloads, additional options etc...,,) Secondly, every time I log back in, the system is asking me to register  a product, sooo further nothing happens.
    Any help here please?

    2.Also as I bought it over Amazon as SH (Warehouse Deals) I have realized that as it is a SH model is not easy to register, plus still not clear why when I try to register it, it let me register only as MD704 while the item I bought say: MaxiDiag Elite MD802 All System+DS Model Free Update Online. 
    Any help here please to identify the correct model and what updates are still available free? I need the MD802 to test my car. 

    Many thanks.

     

    Tags: problem

    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2016-04-14 07:26:27 (Reply to:FP)

     Hi, the S/N MDF312000012 is MD704 ALL system, not registered. If the seller says it is MD802 ALL, please contact your seller.
    Reply
1
  Total1 Pages
Last Post Next Post Go to original post Reply to original post
Related links
Top users
Online users
Search Communities